At Sibas Food, we are fully committed to delivering exceptional quality food products that meet and exceed the expectations of our customers. Our goal is to continuously improve our Quality Management System (QMS) and ensure that our products and services remain of the highest standards, without compromising quality at any stage of the process.
To achieve this, we commit to the following principles:
- Customer-Centric Quality: Deliver high-quality products on time and at the best value, while consistently enhancing our capacity and expanding our market share to meet the evolving needs of our customers.
- Compliance and Safety: Adhere to all legal requirements, international food safety standards, and customer specifications, ensuring the safety and integrity of our products at every stage of production.
- Transparency and Responsiveness: In the event of any food safety-related issues, we will immediately inform our customers and, if necessary, initiate product recalls to protect consumer health and safety.
- Environmental Responsibility: Comply with environmental laws and regulations, supporting sustainability and working with relevant institutions to minimize our environmental impact.
- Continuous Improvement: Stay ahead of industry trends and advancements to drive continuous improvement across our operations, processes, and products.
- Employee Development: Employ skilled and qualified personnel, investing in continuous training to enhance their competence and empower them to uphold the highest quality standards.
- Ethical Relationships: Foster strong, ethical relationships with our employees, suppliers, and business partners, guided by integrity, transparency, and mutual respect.
- Food Safety Risk Management: Proactively identify and manage food safety risks (including physical, chemical, microbiological, allergen, GMO, and food fraud risks) through thorough risk assessments and precautionary measures.
- Supplier Collaboration: Collaborate with qualified suppliers who share our commitment to food safety, quality, and sustainability.
Sibas Food pledges to dedicate the full efforts and commitment of our employees to ensure the successful implementation of this Quality Policy. We continuously strive to provide products that are safe, reliable, and meet the highest standards of excellence, contributing to the long-term satisfaction and trust of our customers.
Last Updated: 12.02.2025